Privacy policy.
How Cumya Home collects, uses, shares and safeguards personal information.
Scope
This policy describes personal information processed when you visit cumya.com, place an order, subscribe to communications, contact customer care or otherwise interact with Cumya Home. Shopify hosts our online store and processes information to provide ecommerce services.
Information we collect
Depending on how you interact with the store, we may collect:
- Contact and account information, such as name, email, telephone number, billing and delivery address.
- Order information, including products purchased, payment status, discounts, returns and customer-care history.
- Payment-related information processed by Shopify and payment providers. Cumya does not store complete card numbers.
- Device, browser, IP address, cookie identifiers, pages viewed, interactions, referral source and approximate location.
- Information you submit in forms, reviews, surveys, emails or other communications.
Sources of information
We collect information directly from you, automatically through the website, and from service providers such as Shopify, payment processors, shipping carriers, fraud-prevention vendors, analytics providers and advertising partners, subject to their roles and applicable law.
How we use information
We use personal information to provide and improve the store; process payment and fulfill orders; communicate about orders; provide customer support; detect fraud, abuse and security incidents; maintain records; measure site performance; personalize the shopping experience; conduct advertising where permitted; comply with legal obligations; and protect our rights and those of customers.
Marketing emails are sent only as permitted. You can unsubscribe using the link in an email, although transactional order messages will continue.
Your privacy choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, portability or restriction of personal information, to object to certain processing, or to withdraw consent. You may also have a right to appeal a decision or opt out of certain targeted advertising or data sharing.
Submit a request to support@cumya.com. We may need to verify identity before responding. Authorized agents must provide evidence of authority where required. We will not discriminate against you for exercising applicable privacy rights.
International processing and retention
Information may be processed in countries other than your own, including where Shopify and service providers operate. We retain information for as long as reasonably necessary for orders, support, legal compliance, fraud prevention, dispute resolution and legitimate business needs, then delete or de-identify it where appropriate.
Security, children and changes
We use reasonable administrative, technical and organizational safeguards, but no transmission or storage system can be guaranteed completely secure. The store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.
We may update this policy to reflect operational, legal or regulatory changes. The revised date will appear above. Material changes may be communicated as required by law.
Contact
Questions and privacy requests can be sent to support@cumya.com. Because applicable requirements vary, customers may also contact their local data-protection authority where they have that right.